Videos show “Not Supported” error message
Micca digital photo frames are able to playback standard-definition videos of certain supported formats. When encountering a video that is not supported by one of these devices, it is necessary to convert the video into a compatible format. A tutorial on performing the conversion is provided here. Please follow the directions within the tutorial and contact our support team if you have any questions.
Photo Frame Video Conversion Tutorial (opens in a new tab/window)
Posted in: Micca M1003Z, M1203Z, M1503Z, Micca M707Z, M808Z, M1010Z